Privacy Policy for FRAGMATCH
Effective Date: 4/01/2026
FRAGMATCH ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the FRAGMATCH mobile application, website, and related services (collectively, the "Service").
By using FRAGMATCH, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you create an account or use the Service, we may collect:
Name or username
Email address
Profile information
Linked gaming or social account information, if you choose to connect those services
Any information you choose to add to your profile
Usage Information
We may automatically collect certain information about how you use the Service, including:
Device type
Operating system
App version
IP address
Log data
Pages, screens, and features you interact with
Dates and times of access
Communications and User Content
We may collect information you provide when you:
Send messages
Create or join squads
Use matching features
Submit support requests
Upload profile images or other content
2. How We Use Your Information
We may use your information to:
Provide, operate, and improve FRAGMATCH
Create and manage your account
Match you with other users
Enable squad creation, messaging, and social features
Personalize your experience
Monitor app performance and fix bugs
Respond to support requests
Protect the safety, security, and integrity of the Service
Comply with legal obligations
3. How We Share Information
We do not sell your personal information.
We may share information in the following situations:
With service providers that help us operate the app, such as hosting, analytics, authentication, or customer support tools
With other users, to the extent information is shown in your public or in-app profile
If required by law, legal process, or government request
To protect our rights, users, or platform
In connection with a business transfer, such as a merger, acquisition, or sale of assets
4. Third-Party Services
FRAGMATCH may use third-party tools or integrations to provide certain features. These services may collect information in accordance with their own privacy policies.
Examples may include:
Authentication providers
Analytics providers
Cloud hosting providers
Social or gaming account integrations
We are not responsible for the privacy practices of third-party services.
5. Data Retention
We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
If you request account deletion, we will delete or anonymize your personal information where reasonably possible, unless we are required to keep certain information for legal, security, or operational reasons.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
You may also update certain account information directly within the app.
To make a privacy-related request, contact us at: cptfive@fragmatch.net
8. Children's Privacy
FRAGMATCH is not intended for children under 13, or under the minimum age required in your jurisdiction. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
9. International Users
If you use FRAGMATCH from outside the country where our servers are located, your information may be transferred to, stored, and processed in a different country where data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will revise the Effective Date above. Continued use of the Service after changes become effective means you accept the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
FRAGMATCH LLC
noreply@fragmatch.net
